Every client, known and supported from day one
MaxPilot gives your team a complete, always up-to-date view of every participant — from their NDIS plan and care goals to their support history and important documents, all in one place.
Client management built for better outcomes
Everything your team needs to welcome, manage, and support every participant throughout their entire care journey.
Participant Management Built for Real-World Care
Complete Client Profiles
Store every participant’s personal details, contact information, NDIS plan, and support history in a single, secure profile.
NDIS Plan Tracking
Monitor funding allocations, support categories, and budget utilisation in real time — so your team always knows what’s available.
Goal & Progress Monitoring
Set individual goals for each participant and track progress across visits — ensuring every care interaction moves them forward.
Family & Network Access
Enable clients’ loved ones and support networks to stay informed and actively involved in their care with controlled access.
Welcome every client the right way
Welcome every client the right way
MaxPilot makes onboarding new participants smooth and thorough. Upload care plans, capture goals, connect family members, and ensure every member of your team has the context they need from the very first shift.
- Upload care plans and set goals during onboarding
- Capture participant preferences, needs, and risk information
- Grant family members controlled access to care updates
Every detail, always current and accessible
Support workers and coordinators can access complete participant profiles from any device. Notes, care plans, shift history, and NDIS documents are always available — so no one walks into a shift uninformed.
- Reduce Admin Time
- Improve Care Consistency
- Maintain NDIS Compliance
Experience the Impact of Smarter Participant Management
This is an amazing tool for our team. Documentation is a must. Very straightforward to use.
Kellie D
Support Worker, ADS Care
Welcome a new client
We make it easy to welcome new clients, ensuring a full understanding of their needs, management of their goals and establishing good relationships with their friends and family right from the start.
Upload care plans
Ensure your teams are focused on the right areas. Care plans are accessible to every support worker before they begin a shift. right areas.
Goal setting
Help your teams track and measure client progress. Goals are visible, updatable, and linked to every care interaction.
Family access
Enable clients’ loved ones to play an active role in their care. Controlled access keeps families informed and involved.